About Us

Tails of Hawaii was established in 2006 with our Waipio Location.  In 2008 we built a second location near the Airport. Tails of Hawaii owned and operated by Chris and Heather Manuel and often times their three children can be found cleaning up here and there. It is a family business and that family has grown to include many wonderful and dedicated employees. We have a well trained staff of approximately 50 pet pals, dog handlers and customer service representatives.  They all do an excellent job of carrying out the mission of Tails of Hawaii.

Mission Statement

We understand your pet is an extension of you. It is Tails of Hawaii’s mission to provide peace of mind to pet parents when travel or other obligations take them away. We provide a well established routine to ensure a balanced and positive experience for all pet personalities. Our facility is always clean and full of love!

The first few months consisted of 1 to 10 dogs in the entire facility. The slow start was good because it provided an opportunity to build a solid foundation for operations. In 2008 Tails opened a second location in Honolulu. Our pack has grown to include over 5000 of our best friends and 50 wonderful Pet Service Specialists.


We currently have a staff of 50. Pet Pals are the support team they work diligently with the dog handlers daily. Each of our Dog Handlers are trained on pet handling and the understanding of dog language. Most importantly, the goal to create a Balanced Experience for our guests is hard driven in our yearly training.  All employees have the best interest of your pet at hand, we strive to understand your pet intimately and care for them as if they were our own.